Frequently Asked Questions

At The Hergoodwill Store, we take great pride in delivering outstanding customer service and ensuring complete customer satisfaction with every purchase. In the unlikely event that your package arrives damaged, we kindly request that you reach out to our dedicated customer service team with photographic evidence and proof of purchase. We will promptly review your claim and issue a full refund within 30 business days. Please note that all purchases are considered final, and we encourage you to make your selections with care. Thank you for choosing The Hergoodwill Store.